The Anson Ethos
Anson’s reputation is built on its ability to deliver a highly professional service in a timely, efficient and accurate manner.
Anson achieves this by all of its staff working together as a team, thinking and planning ahead so that the might and capability of the team is greater than the sum of its parts. Anson strives to deliver a proactive service to its clients, a service based on the collective knowledge and experience of its staff.
When problem solving the Anson approach is to look outside the box and look round corners. We analyse problems to see what actually is broken and we will be innovative when suggesting solutions. At Anson we take pride in finding new and exciting solutions to old problems.
The Anson Culture
There is a special culture ingrained in everything we do at Anson. No one delivers second best. Frequent clichés heard include ‘one person does – and another person checks’ or ‘attention to detail is of paramount importance’ and ‘if you do not understand something, ask’. We share our knowledge and support each other, and we all work together as one team to ensure each client receives the best service possible.
All new staff are actively encouraged to embrace this culture in everything they do, and it is a pre‑condition for joining the permanent staff.
Anson provides comprehensive training to all staff supported by numerous written procedures. As new tasks and procedures arise, the relevant staff are trained to understand them. Certain tasks are identified as only to be performed by particular trained and experienced people so as to ensure a first class delivery of service which protects not only Anson’s reputation but also that of the client.
At Anson, we don’t just think we know something, we know we know something.